Privacy Policy

Smooth Flight Support Privacy Policy

We are a ground support management company in Sri Lanka. We are committed to protecting the privacy of our users. This privacy policy explains how we collect, use, and share the information that we collect from our users.

Information Collection and Use

We collect the following information from our users:

• Name
• Email address
• Phone number
• Travel information (such as flight numbers, departure and arrival dates, and passport numbers)

We use this information to provide services, such as permits, security purposes, and providing customer support.

Information Sharing and Disclosure

We do not share user information with third parties without the user's consent. We may share user information with third parties in the following cases:

• To provide services to our users, such as when we book a flight on behalf of a user.
• To comply with legal requirements, such as when we are required to disclose information to law enforcement.
• To protect the safety of our users or the public, such as when we report fraudulent activity to the authorities.

We do not sell user information to third parties.

Data Retention and Security

We retain user information for as long as necessary to provide services to our users and to comply with legal requirements. We protect user information from unauthorized access, use, or disclosure by using a variety of security measures, such as encryption and access control.

User Choices and Controls

Users can opt out of having their information collected, used, or shared by contacting us at info@smoothflightsupport.lk

Users can access and update their information by contacting us at info@smoothflightsupport.lk

Users can delete their information by contacting us at info@smoothflightsupport.lk

Changes to the Privacy Policy

We may update this privacy policy from time to time. If we make any material changes to this privacy policy, we will notify users by posting the updated privacy policy on our website.

Contact Information

If you have any questions about this privacy policy, please contact us at info@smoothflightsupport.lk